| 000 | 005210000a22001690004500 | ||
|---|---|---|---|
| 001 | 21620 | ||
| 010 | _a92-64-24709-2 | ||
| 090 |
_921624 _a21620 |
||
| 099 | _tLIVR | ||
| 100 | _a20130715 frey50 | ||
| 101 | _afre | ||
| 200 |
_aL'administration à l'écoute du public _bLIVR _einitiatives relatives à la qualité du service _fO.C.D.E. |
||
| 210 |
_aParis _cO.C.D.E. _d1996 |
||
| 215 |
_a339P. _d24CM. |
||
| 327 | _aS | ||
| 610 |
_aQUALITE _aADMINISTRATION _aSERVICE _aCLIENT _aSERVICE PUBLIC _aUSAGER |
||
| 710 | _aO.C.D.E. | ||