TY - GEN AU - Price, Bill AU - Jaffe, David AU - Nicolaïeff, Laurence AU - Granjon, Jacques-Antoine TI - Objectif client SN - 9782744066368 PY - 2015/// CY - [Montreuil] PB - Pearson France KW - CLIENT KW - ENTREPRISE KW - LEADERSHIP KW - PRODUIT KW - SERVICE KW - CLIENT A CLIENT KW - BUSINESS TO BUSINESS KW - BUSINESS TO CUSTOMER ER -